More than just a trend: New Work

Computacenter and zgoll: create a modern and motivating working environment for the Düsseldorf district government in just seven months.

Objective

As part of a relocation, the Düsseldorf district government planned to implement a pilot concept New Work area at its new premises. The aim of the project was to take account of the changing world of work in modern administration. In addition to getting to know, and testing different facets of the “new way of working” and new tools, the aim was to offer the opportunity to anonymously measure and analyse the use of the new working environment in order to further adapt and improve the existing offering. The imminent relocation date required a prompt conceptualisation and implementation, which was to be provided by a single service provider from a single source.

Solution

Based on an existing framework agreement, the Düsseldorf district government commissioned its long-standing IT service provider, Computacenter, to deliver the project. In close consultation with the customer, Computacenter developed a comprehensive room concept in cooperation with its media partner, zgoll:, that covered all New Work aspects. The solution included the use of telemetry to capture usage data for valuable insight and analytics. From the first draft to the final coordination with the landlord, the entire project was delivered from a single source.

Outcome

Together with zgoll:, Computacenter provided the Düsseldorf district government with a modern New Work environment in a project period of just seven months. The solution addressed all the requirements of a hybrid working environment, accommodated the customer’s desired working styles and, in addition to optimising working conditions, also provides an incentive to enjoy using the workplace effectively. Computacenter is responsible for the ongoing support of the new working environment, utilising anonymously collecting data to further personalise and develop the service, making it more cost efficient and sustainable.